Assistant Manager Auburn Hills

Assistant Manager

Full Time • Auburn Hills
We are looking for Assistant Managers who want to be part of the Planet Fitness team!  As an Assistant Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!

Why you should join Planet Fitness: 

  • Great growth opportunities - we are a dynamic and growing company!
  • An excellent Training program.
  • Set Schedule
  • Employee Referral Bonus program 
  • Medical, Dental and Vision insurance benefits.
  • 401(k) with a generous employer match
  • FREE Black Card Membership (inspiring you and your closest friend to be your best!)
  • A generous paid time off policy that is available on your start date and increases along with your tenure!
  • This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM. 
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
Some of your responsibilities will include:

  • In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence. 
  • The Assistant Manager, manages and is responsible for all aspects of the Club’s operation in the absence of the Club General Manager. To work productively as part of a team and to motivate and inspire the team to achieve club productivity and customer service goals.  To follow all Company standards, ensuring that the work shift contributes to the financial best interests of the Club, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and member experience is positive. 
  • The Assistant Manager will assist with recruitment, hiring and training in order to ensure that the club is fully staffed at all times. 
  • Ensures excellence in Company Customer Service/Member Service at all times by consistently creating a welcoming environment for the members by greeting and assisting, as well as quickly responding to member inquires and needs. 
Qualifications and Physical Demands:

  • Fitness, retail or management experience strongly preferred 
  • Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree, or a combination of experience and education preferred.
  • Must be 18 years of age or older.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of!

Equal Opportunity Employer

 

 




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: